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Frequently Asked Questions (FAQs)

WilburL CatCare Veterinarian Resized

1. Do I need to have an appointment?

Yes, patients are seen by appointment only.

2. What forms of payment do you accept?

Cash, Debit, Mastercard, Visa, Discover, American Express, and Care Credit

3. Can I make payments?

We do not offer medical billing/financing through our hospital however Care Credit allows for extended payment plans over a 6 month period.

4. At what age can I have my pet spayed or neutered?

Spaying or neutering can be done at approximately 6 months of age. With all our surgical patients, we do require a pre surgical appointment and exam prior to surgery day to help determine whether your pet is healthy enough to undergo the surgical procedure, answer any questions you may have, ensure Vaccinations are current and Draw pre-anesthetic blood work.

5. What is the pre-anesthetic blood work?

Prior to surgery, a blood sample is collected from your pet. Tests are conducted on the sample either in the clinic or sent to an outside reference laboratory. These tests check the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery. (Please see Surgical FAQs for additional information)

6. How long do the sutures stay in after my pet's surgery?

Procedures involving sutures require them to be removed in 14 days following the surgery.

7. Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

8. Who created the artwork in the lobby?   

We are fortunate enough to have the beautiful artwork of Jody Whitsell located throughout our lobby - come in and check out her work!  Working in acrylics, Jody has become known for her realistic yet unconventional dog and cat portraits. With a fun and bright color palette, she brilliantly captures the unique expressions of her subjects. Visit her website at to view her work or to place an order for a custom commission.

Whitsell1  Whitsell2  Whitsell3





Our Hours

Our new expanded hours:

  • Monday 8:00am-7:00pm
  • Tuesday 8:00am-7:00pm
  • Wednesday 8:00am-7:00pm
  • Thursday 8:00am-7:00pm
  • Friday 8:00am-7:00pm
  • Saturday 8:00am-4:00pm
  • Sunday 8:00am-1:00pm

Open 7 days a week!


Please be aware we are often booking out several weeks in advance for routine annual exams and vaccination appointments. Evenings and Saturdays are always in highest demand and book up early.

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